CPI Security

4300 Sandy Porter Rd, 28273, Charlotte, United States
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4.70
Based on 20 Reviews

5

85.00%

4

0.00%

3

15.00%

2

0.00%

1

0.00%
About CPI Security

Headquartered in Charlotte, North Carolina, CPI Security was founded in 1991 on an entrepreneurial spirit and a passion for helping and protecting others. What started as a company of 10 employees and 300 customers has grown into one of the nation’s top 10 largest security providers with over 750 employees. Over the years, CPI has received many awards for excellence, such as twice-awarded SDM Dealer of the Year, Central Station of the Year, and the Marvel Award. The company leads the industry in alarm response times, is consistently ranked in the top 10 of electronic security businesses, and is widely known as North Carolina and South Carolina’s Top 25 Best Places to Work. Today, CPI services hundreds of thousands of residential and business customers. Only CPI Security's Real Time Response where alarms are verified using audio and video, ensuring the fastest response possible. With intrusion prevention and detection, video surveillance with advanced analytics, safety monitoring for smoke and fire, and integrated smart automation devices, CPI provides the most comprehensive solution in the industry. In addition, CPI is engaged in the communities we service - with no contractors. Our employees are your neighbors, focused making our communities safer.

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Clifford Rhodes
GB

Ryan did a great job of up-grading my system. Ryan did a great job of up-grading my system and explained everything to me as we went through the changes. He is thorough and professional. He is an asset your company should value.

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customer
GB

The installer was unable to install a… The installer was unable to install a majority of the work. In addition, he didn’t turn away when I entered my security code which made me uncomfortable. He was on his phone chit chatting with someone the entire time he was at my home (talking about PTO and a vacation request). Overall, this was a disappointing experience and now I will need to use CPI as well as ring cameras and a ring doorbell installed.

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Jacqueline Brooks
GB

Perfection TLC I was very impressed. They make sure they didn’t leave until they had it right really nice guys work together well with one another and me as well. Help me understand. I had to be back to work by certain time they work too comply with my request and did a wonderful professional job. Thank you once again, Miss Brooks

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Andrew
GB

Great experience, very happy , Thank You! Shelby Ballentine did great job on planning everything. Excellent knowledge and very professional care. We are very happy with new system hat Brandon installed. Installation were smooth and professional. Thank You to the team for such great care! definitely recommend CPI to all my friends 👌

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Terri
GB

Great customer service The person I talked to on the phone who built the system was very knowledgeable and up front about the system and costs. The technicians who installed were very friendly and knowledgeable. They answered all my questions and gave me a class on how to run they system. Keep up the good work.

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