CPI Security

4300 Sandy Porter Rd, 28273, Charlotte, United States
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4.70
Based on 20 Reviews

5

85.00%

4

0.00%

3

15.00%

2

0.00%

1

0.00%
About CPI Security

Headquartered in Charlotte, North Carolina, CPI Security was founded in 1991 on an entrepreneurial spirit and a passion for helping and protecting others. What started as a company of 10 employees and 300 customers has grown into one of the nation’s top 10 largest security providers with over 750 employees. Over the years, CPI has received many awards for excellence, such as twice-awarded SDM Dealer of the Year, Central Station of the Year, and the Marvel Award. The company leads the industry in alarm response times, is consistently ranked in the top 10 of electronic security businesses, and is widely known as North Carolina and South Carolina’s Top 25 Best Places to Work. Today, CPI services hundreds of thousands of residential and business customers. Only CPI Security's Real Time Response where alarms are verified using audio and video, ensuring the fastest response possible. With intrusion prevention and detection, video surveillance with advanced analytics, safety monitoring for smoke and fire, and integrated smart automation devices, CPI provides the most comprehensive solution in the industry. In addition, CPI is engaged in the communities we service - with no contractors. Our employees are your neighbors, focused making our communities safer.

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John Phillips
GB

Not as robust as my previous system My name is wrong on account and apparently no one can fix. The functionality of the system is limited. Installer did good job, could not connect switches to system, but that may be an issue with construction company and CPI person they were working with as they were supposed to be compatible.

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Ron and Linda Lee
GB

Kaaz Kaaz, the technician, who installed the updates for us, was very knowledgeable and adept at getting everything done. His pleasant personality was refreshing. He worked hard to make sure we had everything in place and that it all worked perfectly. We appreciated his work ethic and pleasant attitude.

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Donnie
GB

Gary was very helpful letting me know… Gary was very helpful letting me know what I needed and stayed to make sure all was ready to go. Wonderful representative of CPI! Showed me how to operate the system and made sure all cameras were operating.

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Customer
GB

Treatment by the sales rep Treatment by the sales rep; not honest from the beginning and disrespectful to the end. The installation person did a great job.

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Terri
GB

Great customer service The person I talked to on the phone who built the system was very knowledgeable and up front about the system and costs. The technicians who installed were very friendly and knowledgeable. They answered all my questions and gave me a class on how to run they system. Keep up the good work.

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