customer
GBThe installer was unable to install a… The installer was unable to install a majority of the work. In addition, he didn’t turn away when I entered my security code which made me uncomfortable. He was on his phone chit chatting with someone the entire time he was at my home (talking about PTO and a vacation request). Overall, this was a disappointing experience and now I will need to use CPI as well as ring cameras and a ring doorbell installed.
Ed Dietrich
GBOur installer made our experience nice. Dawnley Joseph seemed to be very thorough. Carefully removing old equipment, hiding wires where wire were necessary, cleaning up as he went. He was patient and helpful in deciding the location of equipment. He cared about our experience in all of this, he was not just there to knock out another system and be on his way. He spent time explaining the system, and the app.
Terri
GBGreat customer service The person I talked to on the phone who built the system was very knowledgeable and up front about the system and costs. The technicians who installed were very friendly and knowledgeable. They answered all my questions and gave me a class on how to run they system. Keep up the good work.
customer
GBJames was knowledge and helpful James was knowledgeable and helpful. He made sure I knew how to run everything before he left.
Ken Tsuchiya
GBCPI technician was great. CPI has given me great discount since I have been a long time customer. The technician was very friendly, patient and meticulous.