CPI Security

4300 Sandy Porter Rd, 28273, Charlotte, United States
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4.70
Based on 20 Reviews

5

85.00%

4

0.00%

3

15.00%

2

0.00%

1

0.00%
About CPI Security

Headquartered in Charlotte, North Carolina, CPI Security was founded in 1991 on an entrepreneurial spirit and a passion for helping and protecting others. What started as a company of 10 employees and 300 customers has grown into one of the nation’s top 10 largest security providers with over 750 employees. Over the years, CPI has received many awards for excellence, such as twice-awarded SDM Dealer of the Year, Central Station of the Year, and the Marvel Award. The company leads the industry in alarm response times, is consistently ranked in the top 10 of electronic security businesses, and is widely known as North Carolina and South Carolina’s Top 25 Best Places to Work. Today, CPI services hundreds of thousands of residential and business customers. Only CPI Security's Real Time Response where alarms are verified using audio and video, ensuring the fastest response possible. With intrusion prevention and detection, video surveillance with advanced analytics, safety monitoring for smoke and fire, and integrated smart automation devices, CPI provides the most comprehensive solution in the industry. In addition, CPI is engaged in the communities we service - with no contractors. Our employees are your neighbors, focused making our communities safer.

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customer
GB

The installer was unable to install a… The installer was unable to install a majority of the work. In addition, he didn’t turn away when I entered my security code which made me uncomfortable. He was on his phone chit chatting with someone the entire time he was at my home (talking about PTO and a vacation request). Overall, this was a disappointing experience and now I will need to use CPI as well as ring cameras and a ring doorbell installed.

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customer
GB

James was knowledge and helpful James was knowledgeable and helpful. He made sure I knew how to run everything before he left.

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Clifford Rhodes
GB

Ryan did a great job of up-grading my system. Ryan did a great job of up-grading my system and explained everything to me as we went through the changes. He is thorough and professional. He is an asset your company should value.

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Joe B
GB

Our experience with CPI could not have… Our experience with CPI could not have been better. From the installation to the instructions on how to use the new alarm system, was really great. The technician was very expert, friendly and took care to help us navigate our new system.

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Tonia Walker
GB

Melissa was very professional Melissa was very professional, answered my questions and explained the process. Thank you Melissa!

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