Replaced Gen 1 with the Pro Replaced older Gen 1 system with the new Pro and super easy to integrate with SmartThings. Customer service is always top notch!! Easy to install and set up taking about 4 hours to be up and Konnected!

Overall love the product Overall love the product. Very compact and well thought out. Coming from a somewhat old school I would like to see a little bit better installation “manual” maybe one or two printed pages. Had to do a lot of clicking around to get all the pieces of info. Although Andy is really is very responsive with Q & A. I would certainly recommend your products and plan on installing in a few other places. Also, could not do the initial start up with iOS had to use android device.

Love it I brought a house with pre wired and i love konnected, it works perfectly fine. I didnt have to contact to a profesional installer because i did it all my self with the tutorial on youtube. But i wish it can works with lorex smart security cameras. That i can answer the door from the action tiles and check the rest of my cameras. All my devices in one app that will be great. I can open my garage door, turns lighs, fans on/off from action tiles.. Just missing my doorbell and security cameras :(

Great Customer Service I had a minor issue with a board I installed last December. A replacement was shipped out immediately. I am very pleased with the ability to modernize my old wired system. Using the reliable wired system has the advantage of no battery operated sensors. The best of both worlds.

Excellent customer service . . . Excellent customer service. From placing order you have been in contact with me in case there was some customer service issue. So far, so good. I like the device I purchased (...hardwired USB-C dongle). Keep up the good work!❤️