So far so good So far so good. I have had the equipment for a few months and had been working flawlessly. Customer service is also very helpful and knowledgeable. Great experience, would recommend to whoever wants to convert their wired sensors to a smart system.

Slow shipping speed (>2 weeks) Slow shipping speed (>2 weeks). Had to return and was charged for shipping both ways. Disappointing experience with this company, would not shop again.

Cost effective but complex to set up This is a cost effective product in a very small package. It is also fairly complex to set up because the necessary information is spread across numerous articles and web pages. You need to be persistent and patient. My integration with Home Assistant was easy with ESPHome and it auto-discovered the two 6-zone boards. But I had to flash the boards with their ESP firmware (which was very easy, once you find the right web page and instructions). Don't bother with the native Konnected firmware--I think it's soon to be deprecated anyhow. Also, the boards don't play well with (my) mesh networks and I had to make a router change to get them connected. Peripherals also seem to lack A-to-Z instructions for getting them to work with HA. For example, I connected a humidity/temp sensor per the Konnected diagram, then searched to figure out the mapping from zone numbers to GPIO pin so I can set up the dht sensor in HA YAML. Still not working, by the way.

It went pretty well It went pretty well, however setting up with Alexa was a problem. You have to go into Alexa and make some settings before the Konnected side of it is able to continue. Sorry I can't be more specific but I just going back and forth till I got it. Suggest you do a set up specifically for Alexa and then you will see the issue. Otherwise very easy.

Konnected customer support is… Konnected customer support is fantastic. After troubleshooting my board they decided it was best to swap it out. In very happy.