I must commend the Konnected tech Andy I must commend the Konnected tech Andy Wolf... He tried for weeks to get me back connected to my SmartThings hub. My original Konnected device would no longer connect anymore. We tried everything. I finally came to the conclusion the unit went bad. I purchased a new one... And again Andy was there to help me connect it which was not an easy task! I have to give him a lot of credit for his patients and perseverance!

It went pretty well It went pretty well, however setting up with Alexa was a problem. You have to go into Alexa and make some settings before the Konnected side of it is able to continue. Sorry I can't be more specific but I just going back and forth till I got it. Suggest you do a set up specifically for Alexa and then you will see the issue. Otherwise very easy.

Love it I brought a house with pre wired and i love konnected, it works perfectly fine. I didnt have to contact to a profesional installer because i did it all my self with the tutorial on youtube. But i wish it can works with lorex smart security cameras. That i can answer the door from the action tiles and check the rest of my cameras. All my devices in one app that will be great. I can open my garage door, turns lighs, fans on/off from action tiles.. Just missing my doorbell and security cameras :(

Replaced Gen 1 with the Pro Replaced older Gen 1 system with the new Pro and super easy to integrate with SmartThings. Customer service is always top notch!! Easy to install and set up taking about 4 hours to be up and Konnected!

Fantastic System! This system is fantastic. It installed just as easily as the videos said it would, and it works perfectly. My challenge is making all of my automation software work with it, but there are plenty of videos out there to tutor that depending on what setup you have. Great product that does what it professes to do. Thanks!