Prompt shipping and good quality… Prompt shipping and good quality product. Great product for turning old wired alarm system into a smart alarm. I got the Konnected alarm panel interface kit and connected it to my AVANTI XP alarm. It's working great (can arm/disarm remotly, can tell if/when/where intrusion occurred remotely. Easy to install and only one issue to resolve. If alarm is triggered (by dog), I can turn it off remotely but has to be reset by keypad before can be armed again on app. Still working on this issue and I must contact konnected help to see if they have a resolution. Overall, great service & Products.

Overall love the product Overall love the product. Very compact and well thought out. Coming from a somewhat old school I would like to see a little bit better installation “manual” maybe one or two printed pages. Had to do a lot of clicking around to get all the pieces of info. Although Andy is really is very responsive with Q & A. I would certainly recommend your products and plan on installing in a few other places. Also, could not do the initial start up with iOS had to use android device.

IMO, the best DIY system for wired homes I needed a new main board, but determining that was a challenge. Finding the replacement part was easy, however finding the support article that outlined the need for a new board was challenging. Apparently, a storm caused the Siren relay to short and activate the siren all the time. But this article was difficult to located to determine how to get the system fixed and back online. Maybe I needed to open a support ticket? Anyway, it's a minor thing, but worth noting. Otherwise, I'm a very big fan of the Konnected product.

I must commend the Konnected tech Andy I must commend the Konnected tech Andy Wolf... He tried for weeks to get me back connected to my SmartThings hub. My original Konnected device would no longer connect anymore. We tried everything. I finally came to the conclusion the unit went bad. I purchased a new one... And again Andy was there to help me connect it which was not an easy task! I have to give him a lot of credit for his patients and perseverance!

Cost effective but complex to set up This is a cost effective product in a very small package. It is also fairly complex to set up because the necessary information is spread across numerous articles and web pages. You need to be persistent and patient. My integration with Home Assistant was easy with ESPHome and it auto-discovered the two 6-zone boards. But I had to flash the boards with their ESP firmware (which was very easy, once you find the right web page and instructions). Don't bother with the native Konnected firmware--I think it's soon to be deprecated anyhow. Also, the boards don't play well with (my) mesh networks and I had to make a router change to get them connected. Peripherals also seem to lack A-to-Z instructions for getting them to work with HA. For example, I connected a humidity/temp sensor per the Konnected diagram, then searched to figure out the mapping from zone numbers to GPIO pin so I can set up the dht sensor in HA YAML. Still not working, by the way.