LOVE Balsam Hill! I have ordered several items from Balsam Hill, and all have been absolutely stunning and beautiful quality. I had a minor issue with one item in my last order which Balsam Hill's excellent customer service team instantly and professionally remedied. Very highly recommend Balsam Hill.

Making decor decisions can be very… Making decor decisions can be very difficult. Especially when the selections are so excellent. In the end, I had to decide between three outstanding choices. The only way to deal with it is to take a look at them in your home. Working with balsam Hill has been extraordinarily easy and I ended up with something completely different than I usually do because they allowed me to be more creative.

Customer service review I recently purchased the Vermont White Spruce Flip Tree and everything was easy to assemble. Couldn’t get the battery in the darn remote! I called customer service and spoke with Chris. He was absolutely wonderful! He helped me to fix the issue and sent me pictures. Very nice to experience excellent customer service in these days where there usually is no person that will answer the phone. Thanks again Balsam Hill!

The tree arrived before time The tree arrived before time. I have not opened the tree. But it was shipped in two boxes and sealed properly. My only concern is that the label that says inspected by was left blank. I hope that all parts are included whenI open the boxes.

The wreath is far smaller than the… The wreath is far smaller than the dimensions listed on the site. Several flowers also fell off immediately after hanging it. Very disappointed to have an overpriced and undersized wreath.