Adequate The trees are nice (we own two), but not the best. Both of the trees we purchased were not what we expected when they arrived. But on both occasions, we talked ourselves into keeping them, because we were just plain tired of shopping for trees. Despite their alleged quality and superiority, they are too expensive for what you get.

Quick & Easy Good help from a customer service representative and quick shipment of the order. Can’t wait until Christmas.

Customer service review I recently purchased the Vermont White Spruce Flip Tree and everything was easy to assemble. Couldn’t get the battery in the darn remote! I called customer service and spoke with Chris. He was absolutely wonderful! He helped me to fix the issue and sent me pictures. Very nice to experience excellent customer service in these days where there usually is no person that will answer the phone. Thanks again Balsam Hill!

Spring has Sprung! I have purchased Christmas items from Balsam Hill before. I wanted a spring wreath; and could not locate one that made the impression I wanted. Found the perfect one at Balsam Hill. Opened the box upon its arrival, “fluffed” the vines and the flowers, and immediately hung it on the door! Beautiful! Exactly what I wanted!

The wreath is far smaller than the… The wreath is far smaller than the dimensions listed on the site. Several flowers also fell off immediately after hanging it. Very disappointed to have an overpriced and undersized wreath.