I used a credit to make my purchase I used a credit to make my purchase. The credit was dormant (no activity for the past 10 months). After the purchase I received about 4 fraudulent charges from random businesses (almost like your credit card software had been compromised). I tried to call and explain but the representative either did not under what I was saying or extremely arrogant like it was impossible for it to happen the way I described.

The tree arrived before time The tree arrived before time. I have not opened the tree. But it was shipped in two boxes and sealed properly. My only concern is that the label that says inspected by was left blank. I hope that all parts are included whenI open the boxes.

Spring has Sprung! I have purchased Christmas items from Balsam Hill before. I wanted a spring wreath; and could not locate one that made the impression I wanted. Found the perfect one at Balsam Hill. Opened the box upon its arrival, “fluffed” the vines and the flowers, and immediately hung it on the door! Beautiful! Exactly what I wanted!

Sorely disappointed The blue hanging basket looked nothing like the picture. The flowers did not even fill the basket. I sent a picture to show what it looked like. The other basket I ordered was perfect as usual. Very disappointed in the first however.

Customer service review I recently purchased the Vermont White Spruce Flip Tree and everything was easy to assemble. Couldn’t get the battery in the darn remote! I called customer service and spoke with Chris. He was absolutely wonderful! He helped me to fix the issue and sent me pictures. Very nice to experience excellent customer service in these days where there usually is no person that will answer the phone. Thanks again Balsam Hill!