Quick and BEAUTIFUL samples! All of the samples were sent quickly and in great shape. The note on the back on how to install is a GAME CHANGER for this newby DIY'er! Another vendor sent a raggedy cut piece of carpet that we couldn't tell very much from, with exception to the quality of how the request was handled. You made a definite impression with the full size samples that we could place in the room and 'see' how it would look! We are definitely leaning towards you as a provider. Thank you for your prompt and efficient response.

Purchasing the items was easyl Purchasing the items was easy. We only had a problem with miscommunication between Carpet Depot and the freight company. We never received a notice that the package was on its way and they called me once they were at the drop off location and I was not available until the next day. Other than that everything was great! I wish I could show you the product that we installed. The color and description was what we saw on the website. I recommend this company.

Thank Goodness I Found You When my grandson said he wanted "red" carpet, I didn't know where to turn. Thank goodness I found Carpet Tile Depot! Their selection of products in an array of varying colors is awesome. The prices are good and shipping was fast. The quality and durability of the carpet tiles complete AND compliment this teenage boy's bedroom. Carpet Tile Depot will be my FIRST Stop from now on!

Previously I posted a negative review… Previously I posted a negative review but now that the tiles have arrived, not the color I thought that was chosen but this color will work in the room, Hobnail in color Taupe. It is so neutral and the same color as dirt here in south west Washington. Putting the tiles in a game room. They will make the room warmer, more inviting, plus more easy care.

Huge disappointment Huge disappointment! Ordered all remaining stock, 6 boxes, of 1 carpet tile. Called before placing order and representative confirmed inventory and suggested placing order online. Next day order status is changed to completed, pending pickup, and the BOL is viewable online. A week goes by status is not changed, still waiting for pickup. I call a few times and finally reach somebody. They inform me they have not shipped because they only have 4 of the 6 boxes. Company confirmed inventory when I called on product they did not actually have, failed to communicate after finding out there was a problem, and delayed my project.