As soon as I sent my request for … As soon as I sent my request for service, I received a responds back asap. This company is awesome and try to accommodate your needs. They make sure you have samples of color choices and models of product before production. If you know what you want and have your template ready, they can make it. They are fast, reasonable in price, friendly, and very professional. Highly recommend this company!!! Thank you Ultimate. We will be using this company again.

Ordering was easy. Ordering was easy. I like the quality of the mats. Am a long time customer. I would have given 5 stars but the last mat does not lay flat a 100%. There are a few little waves on the long sides where it does not lay flat.

Only one tiny negative aspect The ONLY thing I wish was different was the fact that I think the non-carpeted part of the rug needs to be a little more heavier duty especially around the edges. It's not flimsy but I was expecting a little bit beefier edge for some reason. Besides that, they shipped out insanely fast after I gave them the go ahead and look awesome. Like, the ink was barely dry on my check to them and my 3 rugs had already arrived. Diane was great to work with even though this was a priority then fell off the priority list for a while but then when it got back on my priority list, she was happy to help finish the transaction.

New Building Entry Mat Lots of selection. The ordering process was easy and I really liked the proofs we received, we could really tell what the rug was going to look like. Turnaround on the making of the rug and shipping was really fast and the cost was very competitive. Customer service was great, reply time was super fast. Would definitely use this company again and wouldn't hesitate to suggest it to anyone else. Great product.

Customer service very good! Our mat order was taking longer than expected, and a confirmation email was not for our correct order. A call to customer service, working with a conscientious young man, straightened everything out in an expedient manner. Our order was given priority status, and our beautiful entry mat arrived within a short time. Great product!