Ordering is easy Ordering is easy. Follow-up is great. Items have been delivered promptly and the products we ordered have been great.

Excellent Service & Quality Product Our church ordered two customized water hog mats. There was a mix up in the order.and I called our sales rep on a Monday & by Thursday we had the correct mat delivered. I am extremely impressed with the customer service rep and how everything was handled. The quality of the mats is excellent and they look beautiful in our foyers. i will recommend this company to anyone due to the quality of the product and the professional customer/sales representatives.

Customer service very good! Our mat order was taking longer than expected, and a confirmation email was not for our correct order. A call to customer service, working with a conscientious young man, straightened everything out in an expedient manner. Our order was given priority status, and our beautiful entry mat arrived within a short time. Great product!

TOTALLY SATISFIED! Ultimate Mats had the EXACT size I needed! My call to Ultimate Mats was promptly answered by a friendly individual, David. He helped me determine what mat would best fit my application and sent samples right out. Ultimate Mat had the exact size mat 5' x 12' that I needed and I received my order within the promised timeframe. Efficient, friendly, cost effective, and the perfect fit! Call them for all your special mat needs!

This is my fourth time ordering floor … This is my fourth time ordering floor mats from this company. First off all - great quality (the product itself), but also have to mention the great service, the daily e-mails showing me my order status and in general very easy to work with. Strongly recommend to work with Ultimate mats!!!