Customer service very good! Our mat order was taking longer than expected, and a confirmation email was not for our correct order. A call to customer service, working with a conscientious young man, straightened everything out in an expedient manner. Our order was given priority status, and our beautiful entry mat arrived within a short time. Great product!

Love my custom logo mats Love my custom logo mats. They have good color and contrast, and are durable. Our logo is a blended spectrum rainbow, so it's hard to match colors, but they nailed it. Thanks guys; already recommending you folks. - Noah, owner Spectrum Cleaning & Restoration

Excellent Service & Quality Product Our church ordered two customized water hog mats. There was a mix up in the order.and I called our sales rep on a Monday & by Thursday we had the correct mat delivered. I am extremely impressed with the customer service rep and how everything was handled. The quality of the mats is excellent and they look beautiful in our foyers. i will recommend this company to anyone due to the quality of the product and the professional customer/sales representatives.

I was very please with my logo mate. When I received my mate there were an error, after checking the proof that I sent the error was made due to and over sight on my behalf. I was very concerned that the company (Ultimate Mate) may not be able to assist me with my problem unless I would have to spent extra $$$, I was wrong Ultimate Mate help me out!! and I did not have to pay a cent, which was an answer to my prayer.

This mat is unbelievable! This mat is unbelievable! I did some research and chose Ultimate Mats because I came across some of their product at Amazon and they appeared to be high quality with good reviews. I was distrustful of potential counterfeits, so I went directly to the Ultimate Mat website. The variety of colors were greater and the size choices were better. The color I chose turned out to be perfect. I was afraid it might not work, but it is incredible! We replaced a different manufacturer's mat, This mat is much thicker than the previous and will last much longer. The quality is much better. I will order again from Ultimate Mats and recommend them absolutely.