I have four APH260s I have four APH260s. I had some problems with the digital displays and contacted Customer Service. Julie and Karen were so helpful. They answered all my questions, helped me troubleshoot, and ultimately sent me a new unit completely hassle-free. They were professional and even checked back with me to make sure things were going okay. Really good customer experience.

We could no longer read the digital… We could no longer read the digital display on our APH260 HEPA Air Purifier. We reported this under the warranty and we worked via email with Terry. He quickly sent us a new unit under the warranty. Then he wrote us a few days after we received our replacement unit to make sure everything was ok. Excellent service and follow up.

The best customer service I have ever… The best customer service I have ever had. Quick to help and resolve my issues!

Consistent customer-focused business Customer support has been consistently great. The company has shown grace under pressure recently and hasn’t skipped a beat. It’s a pleasure doing business with them.

The products are quality and work well The products are quality and work well. I have multiple ozone generators including the WiFi ones and a portable one for car/fridge. Also the solar for water purification and one for ozonating water for cleaning things. They do well what they are supposed to do, but don’t expect a polished app or apple-level-user experience. However do expect reliability and robustness, that is why I’m giving 5 stars. Although the app needs to get fully translated from Chinese and some bugs cleaned up. The devices are still great at their basic functionality. I’m satisfied.