Cloud Skimmer
GBJust a happy repeat customer.. It started with a search for a better water ozone generator. In form, function, and longevity, Airthereal has been miles beyond others in their range. Further still, the company itself needs some praise. Generous in promotions, attentive customer service, professionalism, and even follow through. I am so impressed! I have gladly made several referrals for the water ozone generator without any affiliation because I am a much satisfied customer and not afraid to tell others. I’ve see what ozone can do and I’ve seen how this company operates. Well done Airthereal, thank you! *Special Thank You to the customer service rep for all the professionalism, patience, kindness, and follow up. Sky’s the limit!
Shawn
GBTrue quality products and customer support! I have owned a used their portable ozone machine for about a year now through this pandemic to sanitize our masks and then our shoes. I only needed to contact support once and my concern was handled within 48 business hours. Great products and great customer support! Special thank you to Grace for handling my warranty service. I am truly amazed with this company and I am a customer for life!
MJ S
GBConsistent customer-focused business Customer support has been consistently great. The company has shown grace under pressure recently and hasn’t skipped a beat. It’s a pleasure doing business with them.
KL
GBI have four APH260s I have four APH260s. I had some problems with the digital displays and contacted Customer Service. Julie and Karen were so helpful. They answered all my questions, helped me troubleshoot, and ultimately sent me a new unit completely hassle-free. They were professional and even checked back with me to make sure things were going okay. Really good customer experience.
JustMe
GBI ordered my first product (Ozone… I ordered my first product (Ozone machine) from them via Home Depot. Product itself arrived great, early even. Problem was, the hard plastic safety door hanger was snapped/broken. I contacted the co directly, sent a pic, asked for a replacement, they promptly sent me TWO and had EXCELLENT communication with me, even when I was so busy, I couldn't always respond! I would definitely recommend them! Thank you!!!