Great company, great product We had an airthereal filter for maybe 2 months and the display started doing wonky things where you couldn’t quite read it properly if numbers were higher. We reached out to warranty support and they were super quick to respond and ask all the questions and provide options. I was really pleased with the filter to begin with but knowing customer support is so strong, we like it even more. Thank you!!!

I contacted customer service after my… I contacted customer service after my ozone machine stopped working after 2 years of use. They were very helpful in finding my problem, and after sending the info on the machine, they replaced it free of charge. Couldn't have asked for better service! 10 stars.

Excellent customer service Excellent customer service, if all companies were this good at it would be in better place.had rubberized pads on bottom of ozone unit were disintegrating, one email and I had shipment coming over from manufacturer.in second instance, timer ozone unit broke off, one call and customer service, Laura, arrange replacement shipped to me straight from factory. Thank you again guys!

I bought an ozone machine a few weeks… I bought an ozone machine a few weeks ago. It appears that FedEx delivered it, but their unclever delivery to the front steps was outsmarted by a low-level porch pirate. I was left without an ozonator. I reached out to Airthereal, and they were kind enough to immediately ship a replacement. It arrived in a couple days and was successfully delivered, this time behind the fence (yay FedEx!). The ozonator is very well-built, powerful and effective. Very happy. Porch pirates: 1 Fedex: 1 Airthereal: 10 :-)

I purchased the TURBRO Eternal Flame… I purchased the TURBRO Eternal Flame EF23-PB Electric Fireplace Logs, 23" and couldn't be happier. It provides both the extra heat and ambiance I was looking for in the room (and it's a lot quieter than you'd expect!) I love that you can change both the heat and flame level remotely. I highly recommend watching the amazon video describing it too. Really, really recommend this.