Just a happy repeat customer.. It started with a search for a better water ozone generator. In form, function, and longevity, Airthereal has been miles beyond others in their range. Further still, the company itself needs some praise. Generous in promotions, attentive customer service, professionalism, and even follow through. I am so impressed! I have gladly made several referrals for the water ozone generator without any affiliation because I am a much satisfied customer and not afraid to tell others. I’ve see what ozone can do and I’ve seen how this company operates. Well done Airthereal, thank you! *Special Thank You to the customer service rep for all the professionalism, patience, kindness, and follow up. Sky’s the limit!

The support staff at Airthereal was… The support staff at Airthereal was very responsive. They engaged with me on finding the best solution. Eventually it was decided they needed to replace the unit. They had a new one shipped to my house immediately. Great customer support. Highly recommend!

Consistent customer-focused business Customer support has been consistently great. The company has shown grace under pressure recently and hasn’t skipped a beat. It’s a pleasure doing business with them.

The products are quality and work well The products are quality and work well. I have multiple ozone generators including the WiFi ones and a portable one for car/fridge. Also the solar for water purification and one for ozonating water for cleaning things. They do well what they are supposed to do, but don’t expect a polished app or apple-level-user experience. However do expect reliability and robustness, that is why I’m giving 5 stars. Although the app needs to get fully translated from Chinese and some bugs cleaned up. The devices are still great at their basic functionality. I’m satisfied.

I have four APH260s I have four APH260s. I had some problems with the digital displays and contacted Customer Service. Julie and Karen were so helpful. They answered all my questions, helped me troubleshoot, and ultimately sent me a new unit completely hassle-free. They were professional and even checked back with me to make sure things were going okay. Really good customer experience.