Love my new rug! Rug Pal made my shopping easy. They gave good descriptions with important details about their rugs that helped me make my choice. My rug actually arrived ahead of schedule and was exactly what I wanted, and at a lower price than other websites that sold the same rug..

Not one complaint I am not that easy to please and not only do I not ordinarily do reviews, but I mostly do them as a cautionary tale to others. However, these guys deserve my time. Prices, quality, delivery, and response to questions and concerns were all worthy of five stars. I have since made another purchase and am probably going to go back for a third one. We just bought a house with more hardwood than before and I am so happy to not have to go to a bunch of sites before I buy.

Very Pleased With my RugPal experience I used the Google search engine to find the color, type and size of rug I was looking for and came across RugPal's website. I read the reviews from other customers' posts and decided to place an order and was extremely pleased with how quickly my rug came, the product itself and the fact that my baby grand piano looks perfect sitting on it! I would recommend them to others without a doubt. Thanks RugPal!

RugPal very considerate and helpful. I ordered an indoor/outdoor runner to use indoors, not knowing that it would be so uncomfortable underfoot. The color and quality was good but I made a mistake in ordering this for indoor use. I paid $62.00 for the runner and return UPS shipping costs were $32.06! I decided to keep the rug rather than lose so much money. I had planned to order a total of 7 rugs online. I hope others will learn from my mistake. if you order it, be prepared to keep it, even if you don't like it. I notified RugPal of my dilemma and they were exceptionally considerate in helping resolve the problem.

Purchase rug Looked for item purchased at several locations. Website for rug pal was easy to navigate and user friendly. The item was also favorably priced. Thank you. Suggest providing shipping info along with purchase confirmation.