Great quality and fantastic customer… Great quality and fantastic customer service! My purchase of the wood pictures were a gift. One of the pics had a little natural wood burn on it and it happened to be on the toddler’s face, so I asked them to replace JR and they sent a new one immediately. My friend absolutely loved the pics! I will definitely buy from here again.

Nice product but....... I ordered two sets of three "street signs". They had to be purchased in sets of three due to the requirements of a Groupon deal. They were all ordered at the same time and all six arrived in one small box with one tracking number. The metal wasn't quite as sturdy as I thought it would be but they do look very nice and my grandkids are going to love them at Christmas. I ordered them in a variety of colours which all turned out to be very vibrant. The lettering is well placed and they should last a long time. My criticism was in the shipping charges. I paid $34.00 each for two separate orders for a total of $68.00. ( the most economical option offered. I am a pensioner on a fixed income ). I assumed they would have refunded the second shipping charge once they realized they could package everything together in one order, with one tracking number and in one delivery, but they did not. $68.00 is too much for a small 1.5 pound box and I don't know why I was charged two shipping charges for one package. I will not order from Pictureitcustom again. Not because of the quality of their product, but because I feel that I was cheated by paying two charges for one delivery.

Already looking forward to the next sale Although I found it frustrating at times to set the picture correctly, we were extremely happy with the end product. I am already looking forward to the next sale to buy something else!

Very Disappointed Despite numerous, and I mean at least 10, attempts, I have not been able to open an account. However, I was anxious to purchase a custom letter collage for my husband for Valentine's so I did it as a guest. The gift came late and has a very dull, ivory (almost yellow) tint to the entire art work, whereas the advertisement photos, showed the all to be more pure white, which is the basis for using the photos I did. Very disappointed in the website (not user friendly at all for creating an account) and also in the final product.

Wonderful all around! Wonderful quality clock! And EXCELLENT customer service. Our first package was lost. Not sure if it was stolen or usps lost it. After reaching out to the company they quickly sent us a new one with no hassle or extra cost. I will definitely be a repeat customer!