beautiful packaging not pretty flowers Very beautiful packaging. The flowers not so much. The first set was for a birthday gift and they arrived and only a few of the buds had bloomed. I had to go out and spend more money on another companies flowers because it was embarrassing to give that to someone. I kept them for myself and waited for them to bloom. They never did until the few that did died. I asked asked for my money back and they said they had a 72 hour return policy, which is interesting since it took longer than that to see if they would bloom. Instead they sent replacement flowers which was not what I wanted and a little too late for the reason I bought them. The replacement flowers were not the same level I had purchased and showed up already wilting and almost dead. Won’t use their company again. You can get much cheaper and prettier flowers just about anywhere else and with a vase.

I saw an add for this company on…instagram I saw an add for this company on instagram and it has become my absolute favorite and go to for every special occasion! I had an issue with my last delivery and contacted customer service and let me tell you, they went above and beyond to make things right! It made me feel seen, loved, and heard! Which is what their story is about ❤️ To find a company who actually cares about making things right is rare these days! If you haven’t used fresh sends, I highly recommend that you do! You would not regret it!

Change in order I made an order, my first, and right after I realized I actually was not gonna be available for the delivery date so I emailed them to ask if I could move the date and their customer support responded quickly they were so helpful, kind and understanding . They helped me change the delivery date and I can’t wait to receive them !

Seriously the best flower delivery Seriously the best flower delivery! First off, the bouquets are STUNNING. The packaging is adorable, and the process/delivery is so easy. Not only that, but the selection of cards to send with the bouquet is unmatched. My friend’s grandfather passed away & I was able to choose a “praying for you” card which just made it so much more meaningful. And to top it all off, they wrap the bouquet in a super cute newspaper-like paper with an encouraging message. The one to my friend said “brighter days ahead” which was so fitting for the situation and made it even more thoughtful. I will only use Fresh Sends for flower delivery now!!

Amazing Customer Service Holiday and Sunny are both excellent customer service reps! Fresh Sends is a great company with great people behind the business. I will continue supporting them! The flowers are just as beautiful as you see online… My order was delayed an extra day, but they stepped up and sent another batch of flowers out.