Clara J
GB11/10 Customer Service 11/10 Customer Service. Due to the holiday weekend, the flowers I ordered, when shipped, were nearly dead. I emailed FS & they replied to me within 8 hours. Not only were they super understanding, but also sent my gf a new shipment of flowers and a discount code for my next purchase. I already loved this company for their aesthetic—but this just set the bar! I will only be buying flowers online from here & will spread the word more often! Thank you FS for your amazing customer service x
Katlyn Pumphrey
GBPhenomenal customer service Phenomenal customer service. I've ordered over $2k worth of their flowers for my business to send as thank you's as well as multiple rounds of personal purchases. I'll give them all my money!
GWANG KIM
GBLATE DELIVERY ON VALENTINES DAY LATE DELIVERY ON VALENTINES DAY. This business does not take ownership over late deliveries. They'll tell you that it's the third party's fault. Despite having placed my order early January, my Valentine's Day surprise was ruined, I do not recommend this business at all! Very expensive flowers, around $100, to not have been delivered at my desired date. Unacceptable, please avoid!
Selena Jimenez
GBI saw an add for this company on…instagram I saw an add for this company on instagram and it has become my absolute favorite and go to for every special occasion! I had an issue with my last delivery and contacted customer service and let me tell you, they went above and beyond to make things right! It made me feel seen, loved, and heard! Which is what their story is about ❤️ To find a company who actually cares about making things right is rare these days! If you haven’t used fresh sends, I highly recommend that you do! You would not regret it!
Michelle
GBChange in order I made an order, my first, and right after I realized I actually was not gonna be available for the delivery date so I emailed them to ask if I could move the date and their customer support responded quickly they were so helpful, kind and understanding . They helped me change the delivery date and I can’t wait to receive them !