My sister moved to NY from CA for… My sister moved to NY from CA for school and this is the greatest thing ever. Her flowers were delivered on time for her birthday and she absolutely loved them! Will definitely be recommending to others as well as re ordering for the next special occasion ❤

beautiful packaging not pretty flowers Very beautiful packaging. The flowers not so much. The first set was for a birthday gift and they arrived and only a few of the buds had bloomed. I had to go out and spend more money on another companies flowers because it was embarrassing to give that to someone. I kept them for myself and waited for them to bloom. They never did until the few that did died. I asked asked for my money back and they said they had a 72 hour return policy, which is interesting since it took longer than that to see if they would bloom. Instead they sent replacement flowers which was not what I wanted and a little too late for the reason I bought them. The replacement flowers were not the same level I had purchased and showed up already wilting and almost dead. Won’t use their company again. You can get much cheaper and prettier flowers just about anywhere else and with a vase.

So nice and helpful!!! I’m so thankful for this customer service. Amazing! I had trouble with my order for a friend and I was a little bummed, but Sunny was incredibly helpful and patient. They put me at ease. I will definitely be recommending Fresh Sends to friends and will be ordering for myself. Love the idea that you get a different bouquet every time, but the aesthetic is very what I’m looking for—modern, a little wild yet somehow clean. Thank you!!!

I saw an add for this company on…instagram I saw an add for this company on instagram and it has become my absolute favorite and go to for every special occasion! I had an issue with my last delivery and contacted customer service and let me tell you, they went above and beyond to make things right! It made me feel seen, loved, and heard! Which is what their story is about ❤️ To find a company who actually cares about making things right is rare these days! If you haven’t used fresh sends, I highly recommend that you do! You would not regret it!

These jokers were the worst These jokers were the worst. I've waited two different days for deliveries that never showed up. I'm in Brooklyn, NY, they deliver through Fed Ex which is clearly a mistake. Run, don't walk, away from this incompetent over priced joke of a florist. Their service is horrendous.