
Andy
USBi-pass doors I installed my first set of bi-pass doors this weekend. I have installed somewhere around 25 doors in the past, but none of the bi-pass variety. The hardware is a bit more complex and time-consuming, but certainly within the capability of the average weekend warrior. It's nice now to know that tight spaces like closet doors can get barn doors now too. And if you catch a sale, the price is quite manageable. I got my hardware during one of the 40% off sales. Next up: a ceiling mount. That looks complex but we'll see. I remain impressed with the quality and consistency of this hardware.

Steve Baron
USInstructions weren’t complete I purchased non pre-drilled rail. I had solid backing so could drill holes anywhere. I used all of the lags and bushings supplies but once installed the soft close hardware wouldn’t work. The bolts were closer than required for hardware to work. Nothing in the instructions mentioned anything about minimum bolt spacing (they admitted that). Company did offer to replace bar or refund soft-close hardware but I would have had to repair and repaint holes/wall. I chose not to use soft-close hardware. Could have been avoided with better instructions.

Bruce Babbitt
USWe live out of the state and chose to… We live out of the state and chose to have our doors made at Artisan Hardware. We couldn’t be happier with their customer service AND their product. We highly recommend this company for too many reasons to list...you won’t be disappointed.

David Anderson
USProduct was as advertised Product was as advertised. Only addition I would suggest is that the floor/wall mounted lower door guy have two rollers that would hold the door semi snugly during operation. The single roller creates more play in the door. I was able to create my own version of a second roller and attach in tandem with the exterior roller for a smooth fit and operation

Lloyd Morris
USI just purchased my second barn door… I just purchased my second barn door hardware kit from Artisan. As usual the quality of the materials and craftsmanship were excellent. I made a mistake and ordered rollers that ultimately didn't work for the spacing above the door. When I called them to order the correct parts they went out of their way to help me get the correct ones as quickly as possible. Great product/company and especially the team!