I would have expected better customer care for a pretty expensive door We ordered and paid for an $1800 bathroom door in early May. Six weeks went by with zero communications or otherwise. Website indicated “unfulfilled. I finally call and leave a “voicemail”. Next couple days I start getting phone calls from some shipping company I’ve never heard of. On second or third call (remember, I don’t know who they are) the caller starts threatening something about storage costs, reshipping fees and the like. They eventually just left a 350lb box in front of my garage. Not the best customer experience. Doors look fine so far, not mounted.

Barn door hardware Service is top notch. I called to get some technical details before I placed my order and they were very knowledgeable about their product. I was actually surprised how much technical knowledge the rep had, because my questions were very specific. Kudos to great customer service. You just can't find that anymore. My order arrived to the exact specs that I ordered and worked perfectly.

Artisan has tackled my most custom… Artisan has tackled my most custom jobs. Each of these are a case study in difficult application or an impossible finish. They executed and doing the impossible has bumps in the road. They smooth out the bumps and take my tough jobs to the finish line. They deserve the 5 star General in my book. Tom Krueger

Beyond satisfied Artisan hardware took the time to listen to my needs and gave me a perfect solution to my shed door design. Custom measurements worked very well. Would definitely recommend this company for any barn/ shed door hanging hardware and track.

They have become my go to for hardware! We ordered the hardware for our barn doors from them and couldn't be happier! We have 2 9 ft wood doors EACH weighing about 150 lbs and their hardware holds them securely and glides beautifully! Great quality and look. They were even kind enough to send me a small container of paint to match the rail when my husband accidentally got paint on them that wouodnt wipe off. I will 100% buy from them again!