Fantastic product and customer service. Ordered hardware for existing interior barn doors. Everything arrived on time and in great condition. I even made a mistake on a selection and they were super responsive in allowing me to reorder only the one part and shipped it quickly. Looks amazing and install was a breeze with their step by step instructions + videos.

Beyond satisfied Artisan hardware took the time to listen to my needs and gave me a perfect solution to my shed door design. Custom measurements worked very well. Would definitely recommend this company for any barn/ shed door hanging hardware and track.

Excellent quality products and customer… Excellent quality products and customer service!! Received my order on time and packaged incredibly! I wanted some additional parts... called in and got super friendly service. They looked up my original order to make sure I got correct parts to match my original order finish. Heavy duty quality on the parts and the online video instructions were so easy to follow. Artisan Hardware is "top shelf" product!

I would have expected better customer care for a pretty expensive door We ordered and paid for an $1800 bathroom door in early May. Six weeks went by with zero communications or otherwise. Website indicated “unfulfilled. I finally call and leave a “voicemail”. Next couple days I start getting phone calls from some shipping company I’ve never heard of. On second or third call (remember, I don’t know who they are) the caller starts threatening something about storage costs, reshipping fees and the like. They eventually just left a 350lb box in front of my garage. Not the best customer experience. Doors look fine so far, not mounted.

I just purchased my second barn door… I just purchased my second barn door hardware kit from Artisan. As usual the quality of the materials and craftsmanship were excellent. I made a mistake and ordered rollers that ultimately didn't work for the spacing above the door. When I called them to order the correct parts they went out of their way to help me get the correct ones as quickly as possible. Great product/company and especially the team!