Pete Self
GBDo NOT sign anything with this company I sold my house a month ago after paying for their service for 3 years. Had to pay a $750 early term fee just to sell my Home. Completely ridiculous that you have to pay for services no rendered and the discounts were not $750 or anywhere near that at service startup. I self- installed COVE at my new home and their server and pricing is spectacular with no contracts and same monitoring. Be WARNED, they are ripoff artists.
Amos Dare
GBWe have no complaints @ all We have no complaints @ all. Customer service is great..we increased the speed of our Wi-Fi and it affected our camera.. we called the technical department and they sent the next available technician out to come and take care of it for.. The technician was done in less than 15min. Great company. Thanks Guardian.
Gina
GBI had a problem with my security system… I had a problem with my security system one night around midnight. I called Guardian and the girl I spoke to was so nice and extremely helpful. The following week a service technician came to my home and fixed my problem. He was also extremely nice and very helpful. I am so pleased with Guardian protection.
RF
GBTerrible customer service...bad company. Contracts lock the customer into their terms even if the service is not provided. Months of getting charged without getting the service. Complete defensive attitude towards solving the issue. Not the smartest company out there, for sure. Stay away..bad, bad, bad
Mikka Cotton
GBAlarm sensor kept going offline Alarm sensor kept going offline. I contacted customer care, the representative guided me through what I needed to do. She also sent me some YouTube videos for support, and mailed me some magnets and double sided tape.