INTELLIGENT INTELLIGENT, COURTEOUS AND WENT RIGHT TO WORK. EXPLAINED THE SYSTEM TO THE BEST I HAVE HEARD. ANSWERED ALL QUESTIONS AND PROVIDED MORE INFORMATION THAT WAS HELPFUL. MARK DID AN OUTSTANDING JOB INVESTIGATING THE PROBLEM. REPLACED THE BOARD, TESTED EVERYTHING AND WE WERE HAPPY.

Do not bother to show up for appointments I had an appointment today for a system installation with Guardian. They must have sent me 10 email and text reminders about today's appointment. I scheduled 10+ important work calls and took a day off because of this appointment ... and ... THEY DID NOT SHOW UP!!! No one called to tell me they are running late or need to reschedule. I called twice to find out what is going on and was told the install was being done by a subcontractor and they cannot be reached. That's it. No apologies. No information. No showing up. I wasted an entire day waiting for them! So unprofessional. I am calling other alarm companies and will never deal with Guardian again.

Terrible customer service...bad company. Contracts lock the customer into their terms even if the service is not provided. Months of getting charged without getting the service. Complete defensive attitude towards solving the issue. Not the smartest company out there, for sure. Stay away..bad, bad, bad

A satisfied customer My wife and I are very pleased with Guardian Protection. The security system they installed for us keeps us updated on our property. The fact that the updates are available if we are home or not is a big plus for us. I would recommend Guardian Protection for anyone that wants peace of mind, day or night.

No Fire Alarms Before Dinner I call, occasionally, when I am cooking smoky foods in the air fryer to circumvent the fire department from being notified of a smoke detector alert. The staff is always very nice to talk with and puts a one hour hold for fire alerts so that I don't have to greet the fire department and have them walk through my kitchen to check for a possible fire. (It has happened a few times in the past before I got the idea to call in advance of using the air fryer-- It's embarrassing). Thank you for being a big help!!