We have no complaints @ all We have no complaints @ all. Customer service is great..we increased the speed of our Wi-Fi and it affected our camera.. we called the technical department and they sent the next available technician out to come and take care of it for.. The technician was done in less than 15min. Great company. Thanks Guardian.

Do not bother to show up for appointments I had an appointment today for a system installation with Guardian. They must have sent me 10 email and text reminders about today's appointment. I scheduled 10+ important work calls and took a day off because of this appointment ... and ... THEY DID NOT SHOW UP!!! No one called to tell me they are running late or need to reschedule. I called twice to find out what is going on and was told the install was being done by a subcontractor and they cannot be reached. That's it. No apologies. No information. No showing up. I wasted an entire day waiting for them! So unprofessional. I am calling other alarm companies and will never deal with Guardian again.

I recently posted a short critique of… I recently posted a short critique of Guardian. We have been having problems with our system for a number of years. After the post, I was contacted by Debbie in customer relations. She listened to our complaints and immediately sent out Richard the tech supervisor. Richard was a great guy and knew about our system inside and out. He realized the problems and brought in new equipment to correct our problems. The system is fast and really does everything that is was supposed to do. I have changed my opinion of Guardian and would recommend them to my friends and family Glenn

A satisfied customer My wife and I are very pleased with Guardian Protection. The security system they installed for us keeps us updated on our property. The fact that the updates are available if we are home or not is a big plus for us. I would recommend Guardian Protection for anyone that wants peace of mind, day or night.

Terrible customer service...bad company. Contracts lock the customer into their terms even if the service is not provided. Months of getting charged without getting the service. Complete defensive attitude towards solving the issue. Not the smartest company out there, for sure. Stay away..bad, bad, bad