quick delivery My earrings arrived quickly and in tact. As I purchased 2 pairs I assumed they would come in separate boxes but they came in the same box. As they were gifts, this left me stuck without a box - but quality and delivery were great.

Missing a charm in order.. The jewerly is beautiful. I purchased it with 25% off which is a bonus. And I received my order quickly. The problem, I ordered 5 petite birthstones charms and only received 4. I sent an email to URBANfusion 2 days ago. Waiting to hear back from them. If I receive the 5th charm, I would certainly rate URBANfusion with 5 stars. UPDATE: I received a response from URBANfusion and they will be sending the missing charm immediately. So I change my review to 5 stars. And I would certainly order from them again.

Excellent Service!! Ordered my Pandora Rose ring on a very late Saturday evening, conformation emailed was sent immediately. Got my tracking info emailed early Monday morning and received my package on that Wednesday afternoon. Fast & Excellent service!!

Customer service is horrible Customer service is horrible. 2 day delivery didn’t show up on time. Voicemails and emails were never returned. Delivery was finally made - late - but still never heard anything personally from the company. Don’t bother. For a small business, they don’t seem concerned.

Awesome service Awesome service. Ring was perfect. Ordered right before Christmas. Was surprised at how fast I received my package. Thank you, excellent service.