Cheri Antypas
GBYou have alot of nerve asking me to… You have alot of nerve asking me to review a product I still haven't receieved! I have made several attempts to email, chat and call and have had no response. I would like to cancel the order. I will call again today and if no one picks up the phone I am calling AMEX to reverse the payment and investigate your poor business practices. You gave a false shipping tracking # and FEDEX has no record of receiving the product from you to ship. Again, Please cancel order #100041641. The order was placed on 4/22/20.
Sydney Armstrong
GBNo response from customer service … My order arrived quickly but 2 vases were broken. I reached out to customer service multiple times and have still received no response.
Ashley Couch
GBAll good, no broken glass I received my package and none of the vases were broken. I was amazed; I expected at least 1 or 2 to be broken during shipping, but all were fine. Quality is good and photos were accurate representation. Buying these at a home improvement store would have cost a lot more, I think.. I am going to order more soon.
Joan Rudnitzki
GBThe customer service at Vase Market was … The customer service at Vase Market was outstanding. The person that I dealt with was very helpful and answered all my questions. We received delivery when expected however, two of the 12 vases that we ordered were broken when we received them. I didn't have time to go through the process of filing a claim - it would have only been for $12 + shipping but it was a disappointment none the less. I would however order from them again but would ask about their process for product We were lucky that we didn't need all 12 vases. If we did, it would have been a much bigger issue.
Karen
GBFantastic Company Absolutely would recommend this company. My experience with them was over the top. From ordering to receiving my order. All went very smoothly and delivery was quick. Also they did an impeccable job with packaging my glass dome for shipment. Highly impressed. Thank you