I ordered 16 vases but only received 4 … I ordered 16 vases but only received 4 on that shipment because the others were damaged. I called and they resent 12 vases immediately. I received them but 2 were broken. Customer service was great was refunded for the broken vases. All in all I'm please with my purchase but I gave 4 stars only because I think they need to find a better system when shipping glass. It can be frustrating to have to go back and forth trying to get your order replaced

You have alot of nerve asking me to… You have alot of nerve asking me to review a product I still haven't receieved! I have made several attempts to email, chat and call and have had no response. I would like to cancel the order. I will call again today and if no one picks up the phone I am calling AMEX to reverse the payment and investigate your poor business practices. You gave a false shipping tracking # and FEDEX has no record of receiving the product from you to ship. Again, Please cancel order #100041641. The order was placed on 4/22/20.

Fantastic Company Absolutely would recommend this company. My experience with them was over the top. From ordering to receiving my order. All went very smoothly and delivery was quick. Also they did an impeccable job with packaging my glass dome for shipment. Highly impressed. Thank you

No response from customer service … My order arrived quickly but 2 vases were broken. I reached out to customer service multiple times and have still received no response.

This is my second order This is my second order. I ordered wedding glass cylinders this time in varied sizes. I was very skeptical ordering the first time, but the service, quality and value was so good. So with no worries, I ordered again. Everything was packaged for shipping and I will pack it up like it was sent so I can transport it to the wedding without worrying about buying packing tubs. It was one less thing to manage. Thank you Vase Market!