Troy Roughgarden
GBJessica is the only person you need to deal with she was above amazing. had a few interactions with… I had a few interactions with salespeople while trying to aquire mats for my garage we had a few stumbling blocks in the process. I was then put in contact with Jessica which made my transaction a pure pleasure. I don't think I have ever dealt with such a professional while making a transaction. Anyone calling to make a purchase such as I did needs to request to deal with Jessica. She is an amazing salesperson, kind and a pleasure to have worked with. So much THANKS to Jessica. I can't say enough about her.
John F
GBGood Service Good Product We had an issue with a small area on the rubber floor and Lydia got a hold of me on Saturday to resolve the issue and is shipping the replacement piece I need. I have purchased from Lydia for the past few years and the rubber flooring is great quality and arrives on time which is rare these days. Thank you Lydia.
Rich P
GBIt took over a week to resolve the… It took over a week to resolve the mistake that was made to my order. I called, emailed and even used the chat feature but still did not receive any significant response. I finally received a call from Marquel Hamilton and he quickly resolved the issue. I gave Marquel the 5 star review for his quick response however, my overall experience was disappointing.
Dianne Harbeson
GBFrustration with shipper! The experience was far from great. The person who helped me did a great job but I'm very unhappy because I was told the previous time I called over a week ago the items would be shipped last week. This order was placed 3 weeks ago and I'm still waiting with no update from the shipper. As a customer I feel it is important to know how long it will take to receive a product and if it is backed order so I can plan accordingly. I will check in 24 hours to see if this item is truly being shipped. If not, I will cancel the order!
Andrew Cieslik
GBThey are still nice and professional people in this world...Michelle was very professional and… Michelle was very professional and wanted to help. It was a pleasure to be taking care of by her. It was contrary to my first experience when I contacted your company about 2 missing tiles. First person was not helpful at all. It made me feel like there is nothing else she can do. But not Michelle. Thank you for making me believe that company I spent $1600 with has employees who care. I appreciate your assistance today very much, Michelle.