FORCED TO DISPUTE A CHARGE Ordered two table lamps on August 10 for $829. Received an email that the lamps I ordered have been discontinued by the manufacturer. I requested a credit for my purchase and five days later I have heard nothing from them so I had to dispute the charge. Very poor customer service and would not recommend them. Sad their website is offering a product that has been discontinued and even more disappointing that no one reached out.

I like the rug but it's too big and… I like the rug but it's too big and color not as shown, my complaint is with customer service. I asked about return and no one replied, 2nd try finally got a response and they charge 25% restocking fee!!! that's absurd, I will keep the rug and never purchase here again!! when buying for home sometimes you want to try something first to make sure it will work and or match decor, colors are not exact online. Everywhere else is so friendly and want you to be happy and graciously accept returns. sometimes even free return label, Buyer Beware.

The staff at Our Boat House is very… The staff at Our Boat House is very knowledgeable and a pleasure to work with! I have been working with Beca and it has been a wonderful experience!They’re friendly and produce design boards and suggestions in a timely manner!They have some beautiful and unique coastal pieces as well as access to thousands beyond what’s in their show room.

Our Boat House chair-and-a-half Stacey of Our Boat House was so helpful. She patiently helped me with dimensions, fabric choices, and myriad questions. In the end, the chair was perfect and the delivery service was fantastic. Thank you! The process from beginning to end took a few months, but I wasn't in a hurry and it was during COVID after all. Our Boat House was always willing to check with the manufacturer and give me updates. Communication, combined with a truly quality product, made for a great experience overall.

I have been shopping at OBH for quite… I have been shopping at OBH for quite sometime! Everything is so beautiful and their customer service is great! Thank you to Johnathan and Christina for all your help! Looking forward to seeing my little beach house continue to come together! PB