Lori Elbaum
GBVery disappointed Unfortunately I purchased an item that went in back order after I had already ordered. I waited patiently. Received a very delicate (more delicate than I knew and was never described) in a box that had no wrapping or padding to fill it. The bench cane damaged. I’ve reached out but unfortunately it hasn’t been a priority. The quality of the item, the attention to unsatisfactory shipping, a damaged item, and an unhappy customer didn’t really make a difference.
John Poole
GBFORCED TO DISPUTE A CHARGE Ordered two table lamps on August 10 for $829. Received an email that the lamps I ordered have been discontinued by the manufacturer. I requested a credit for my purchase and five days later I have heard nothing from them so I had to dispute the charge. Very poor customer service and would not recommend them. Sad their website is offering a product that has been discontinued and even more disappointing that no one reached out.
Chris
GBPlaced an order on 12/15 Placed an order on 12/15. Followed up this morning (12/21) to find that our order had not been shipped out after almost a full week. Sent an email asking for explanation and update on our order only to receive an email this morning after I sent mine that our order had finally shipped. No idea whether this Christmas gift will make it on time now that it's taken over a week for the company to ship our order.
PB
GBI have been shopping at OBH for quite… I have been shopping at OBH for quite sometime! Everything is so beautiful and their customer service is great! Thank you to Johnathan and Christina for all your help! Looking forward to seeing my little beach house continue to come together! PB
Anna L.
GBGorgeous Seaglass Balls The seaglass balls are sooo fabulous!!! I'm on my 5th one purchased. These are the REAL deal! They have the original fishing rope tied around them and I so love their truly authentic, nautical appearance. I now have at least one in every size and color. I will definitely be purchasing more in the future.