Kelly Short
GBAwesome Product and Customer Service Our experience with Our Boat House far exceeded our expectations. We are extremely happy with our dining table purchase. Joan and the rest of Our Boat House Team were so friendly, helpful, and made sure we had great customer service. We will absolutely purchase from them again as well as recommend them to friends and family. Lary and Kelly
customer
GBOur Boat House was a fabulous… Our Boat House was a fabulous experience from start to finish! Beautiful inventory, friendly staff - Stacey was an amazing help and we couldn’t be more pleased with the end result! Highly recommend this wonderful place!😊 KH
Margo
GBI purchased one of their slip covered… I purchased one of their slip covered sofas. It hasn't arrived yet but before I made the purchase, I asked many questions about construction, quality and fabric. They ALWAYS responded promptly. I received several fabric swatches through the mail and finally, after careful consideration, made my selection. I shopped online at other outlets that sold slip covered sofa's but I always came back to Our Boat House. They offered several size, dept and width options unlike the other stores.
Amanda M
GBOur Boat House chair-and-a-half Stacey of Our Boat House was so helpful. She patiently helped me with dimensions, fabric choices, and myriad questions. In the end, the chair was perfect and the delivery service was fantastic. Thank you! The process from beginning to end took a few months, but I wasn't in a hurry and it was during COVID after all. Our Boat House was always willing to check with the manufacturer and give me updates. Communication, combined with a truly quality product, made for a great experience overall.
John Poole
GBFORCED TO DISPUTE A CHARGE Ordered two table lamps on August 10 for $829. Received an email that the lamps I ordered have been discontinued by the manufacturer. I requested a credit for my purchase and five days later I have heard nothing from them so I had to dispute the charge. Very poor customer service and would not recommend them. Sad their website is offering a product that has been discontinued and even more disappointing that no one reached out.