Placed an order on 12/15 Placed an order on 12/15. Followed up this morning (12/21) to find that our order had not been shipped out after almost a full week. Sent an email asking for explanation and update on our order only to receive an email this morning after I sent mine that our order had finally shipped. No idea whether this Christmas gift will make it on time now that it's taken over a week for the company to ship our order.

Cheap Quality and Poor Packaging Cheap Quality and Poor Packaging: We ordered 2 of Celia Accent Table with Bone Inlay Top and they both arrived (a month later) broken in various pieces. While it was terribly packaged (they were each placed inside large boxes with a little cardboard no other wrap to ensure cushioning while traveling from Florida to DC. Additionally, the tables were very poorly made so it was clear it wasn't just the packaging that caused them to break while shipping. We paid $500 for the pair - we expected top quality for that price instead we got something I would have paid $30 on Wayfair or Overstock for.

Very disappointed Unfortunately I purchased an item that went in back order after I had already ordered. I waited patiently. Received a very delicate (more delicate than I knew and was never described) in a box that had no wrapping or padding to fill it. The bench cane damaged. I’ve reached out but unfortunately it hasn’t been a priority. The quality of the item, the attention to unsatisfactory shipping, a damaged item, and an unhappy customer didn’t really make a difference.

Our Boat House never disappoints Our Boat House never disappoints! The store in its new location is gorgeous. The people there are so friendly and helpful. The furniture is amazing! If you are looking for anything with that nautical flair, stop by at Our Boat House. You won’t be disappointed🥰

Outstanding quality We were wanting to replace the slipcovers on our Newport sofa and loveseat after six years - the fabric and cushions had held up but we were looking for a different color. I really appreciated the chat service and the swatches we requested arrived in less than a week. After six years of daily use the cushions have maintained their integrity. The upholstery is beautifully sewn and has withstood numerous washings. I would recommend a fade resistant fabric if there are a lot of windows in the room.