AVOID! Turn back!! Don’t do it!!! Avoid! Avoid! Avoid! Seriously, if you value your time, money and sanity, do NOT give these people the time of day!!! Their merchandise is overpriced and they force you to purchase a normally $35-40 mattress cover for close to $100 so you can be part of their “pledge” program so if you don’t like their mattress, they charge you restocking fees, $200 and this mattress cover. The “pledge” nonsense is so that you can be allowed to return the mattress. NO ONE called/texted when they said they would on the day they promised delivery. I had to chase them down, found out myself my mattress was not going to be delivered on the day they promised. I was lied to numerous times by numerous customer service agents about why mattress wasn’t being delivered, lied to about delivery windows, and just overall awful customer service. I even had one agent “laugh it off” and say like, yeah, everyone gets screwed over eventually…. Ummmm, did you really just speak to me that way? ***How this crackpot company is still in business is beyond me.*** Hey Gardner White, instead of throwing loads of money into tacky, annoying ads that everyone hates you actually invest in hiring and training proper customer service and logistics people so you don’t leave angry, frustrated customers left and right who NEVER want to do business with you again? We just bought a massive home that needs loads of furniture. Guess who gets NOT ONE CENT FROM US now?! It seems your company has sad values and it shows in how poorly you value customer satisfaction and loyalty. I will spend the rest of my days informing those, who ask me who I used for furniture purchases, to NEVER do business with your company because Gardner White, is quite frankly, one of the WORST retail experiences of my adult life!!!

the furniture is garbage the furniture is garbage! I've had my new bedroom set for only 8 months & it has started cracking on the side panels of my nightstands. basically, Gardner white said TOO BAD, you didn't purchase a warranty. I also tried to exchange a piece of furniture. I called within the time frame. but the info was never put in the system. so, I was told. When i finally got ahold of someone at customer service, again. TOO BAD!

My experience with Gardener white was… My experience with Gardener white was outstanding. The store boasts a diverse and stylish selection of furniture that suits various tastes and budgets. The quality of their products is impressive, and the staff provided excellent assistance, helping me navigate through options and offering valuable insights on design and functionality. I bought a dining set and the delivery was prompt, and the furniture exceeded my expectations in terms of both aesthetics and durability. Overall, Gardner white furniture is a top-notch destination for those seeking quality and style in home furnishings.

Horrible Protection Plan - Not returning to GW! We bought a living room set 15 months ago and it's rippling, lumpy, and pilling already. We were told by the salesman that the protection plan was awesome and covered "everything!" so we felt confident buying the set. We filed a claim for these issued and were denied because they said the issues were normal wear and tear. We have to buy a new couch already, going straight in the trash and will never go back to GW because the protection plan is useless.

Once the "deal" was made they wont call… Once the "deal" was made they wont call me back any longer. I have called three times to speak to whom sold me my product and three times they stated we are writing a note to have them call you back. I never once got a call, almost a week later. My suggestion, shop elsewhere, bad customer service