Karen Merritt
GBLenny Robinson and his helper were… Lenny Robinson and his helper were prompt and set up my sectional very quickly. They were both polite and even went the extra mile by fixing my footboard on our bed. Great job!
Ryenee
GBOnce the "deal" was made they wont call… Once the "deal" was made they wont call me back any longer. I have called three times to speak to whom sold me my product and three times they stated we are writing a note to have them call you back. I never once got a call, almost a week later. My suggestion, shop elsewhere, bad customer service
Stephanie Zoltowski
GBHorrible Protection Plan - Not returning to GW! We bought a living room set 15 months ago and it's rippling, lumpy, and pilling already. We were told by the salesman that the protection plan was awesome and covered "everything!" so we felt confident buying the set. We filed a claim for these issued and were denied because they said the issues were normal wear and tear. We have to buy a new couch already, going straight in the trash and will never go back to GW because the protection plan is useless.
Candice Luks
GBBuying a New Matress I had a great experience as soon as I walked in employee helped me find a matress set in my price range too. Ann was very friendly and easy to talk to. I found two beds i liked but the one I really wanted was $100 more. After she made sure they both were in stock bc I didn't wanna have to wait. I still couldn't decide & told her I was gonna talk it over with my dad. She introduced me to Susan in case she wasn't there when I got back. Susan was even more helpful I talked to her & she said the matress set comes with a free TV or $75 MasterCard. But bc I wanted the $100 more matress she said they would just take $75 off instead of giving me the MasterCard I was shocked and excited. So I ended up getting the Halliday Matress Set, with boxspring, & matress protector must have important. The only thing I didn't Like is the delivery guys got here at 11PM which is way too late for me I didn't know it would be like that. They were very nice & working hard. But it was so Late I just didn't have it in me to take plastic off both, put the protector one then all the sheets pillows.
Greg Gitter
GBVery Happy We were greeted at the door with a very nice gentleman Kevin Grinenko, very professional. No fuss, no pressure, answered our questions , very helpful. We found the perfect dinette set for our needs. Very satisfied with the service and attention we received from Kevin.