December 28 December 28, 2020 Canton Michigan My sales man with Lincoln he was awesome. The delivery men did a great job, they were kind and professional. The men that put my bed frame back together did an awesome job as well. This was the second time I had to have my new bed delivered. The first crew did a poor job and could not get the bed frame up my stairs, they scratched my newly painted stairs, were condescending, rude and unprofessional. I had to pay an extra $150 to have the bed frame taken a part.

Perfection! I went into the Canton MI, GW looking for a mattress. Walked in and was greeted immediately by a nice guy named Troy, he showed me a few options and it wasn’t long before he pointed out the Serta iComfort hybrid! He went through all the features and in no time at all I walked out owning an amazing bed! Delivery was a breeze! In and out and they were very respectful of my home and belongings! This experience was probably the best one I’ve had from start to finish!!

Lenny Robinson and his helper were… Lenny Robinson and his helper were prompt and set up my sectional very quickly. They were both polite and even went the extra mile by fixing my footboard on our bed. Great job!

Not very happy right now ordered a… Not very happy right now ordered a queen-size mattress with a base and there was supposed to be another base that raises the bed that I didn't get at all. Also was supposed to get a TV that says ships from Best buy. I hope that happens, but, the base I am sure I will never see. Nothing more frustrating then not getting what you ordered 6 days later still no TV!

Good experience with the salesperson…GREAT Good experience with the salesperson Winston in Warren Mi., I would recommend him to coworkers/ friends. He was very very professional, nice and gave my son his space to look. After the error on a piece of furniture he was able to resolve the situation fast and i appreciate him for that and he apologize for the inconvenience. I was not impress with the lady at the window at all when spending good money,we had to return a rug that was cheat looking, she look at us like we had stole the rug. Not friendly or understanding to our missing item that was not added to the receipt. She made it clear she is Office manager, that sat at counter i gave 4 stars due to her lack of empathy to the situation.