Customer service was excellent Customer service was excellent. I had several questions and they were Answered promptly.delivery was super quick. The tiles are beautiful just like the photo. Haven’t been installed yet so can’t comment further

We selected a tile that had to be laid… We selected a tile that had to be laid down in a pattern of several tile squares for each repetition of the pattern. They custom built the tile set to center the pattern in the actual space we had - this took several communications back forth. Once agreed they made the tile set and these then arrived here in less than a week

Order status cancelled Placed an order today, logged into my account afterwards and the order status = "cancelled." There is an area for comments but no comments were provided. Tried talking to live agent- none available. Tried to submit a ticket- error message. A few hours later a representative contacted me to advise the cancellation status was an error and advised the product was ready to be shipped. I decided not not proceed. Company offered refund. Hoping the refund will be processed with no further issues.

Bravotti Black Glass Gold Metal Mosaic Tile The tile is exactly as photographed, color is true. What I did not expect was the quality. Exceptional. The metal is attached to a ceramic tile for backing, other tile makers, tiles with metal are open backed. All the tiles are straight and true. Can not wait to see it on the wall. ABSOLUTELY BEAUTIFUL. Ordered, then received an email for feedback, tiles arrived before expected, came from Amazon, but I ordered direct from company, although Amazon does carry this tile. Super pleased.

SCAM, STAY AWAY In process of trying to get my money back. I made a purchase on July 6th and its July 21st, still no product nor tracking number! I went on their website to send an e-mail and it won't submit stating "system error" their website also states delivery 6 to 8 business days anywhere in the country. Don't order from them, total scam!!!