No Communication On Shipment We have been repeatedly trying to contact Bravotti to find out if our order has shipped and have heard nothing. We have tried at least 5-6 times through the online chat platform and email and no one has even responded to let us know if our order which we need to complete a job for a general contractor has shipped. Very unprofessional company to deal with and no US based phone number.

Most beautiful and amazing tiles EVER Bravotti offered the most beautiful, amazing tiles that I have ever seen anywhere else. The item we ordered is far more beautiful in person than its picture - which was amazing. Company contact via email was very pleasant. Received the order in timely fashion and all tiles were undamaged. If I could give this company more than 10 stars I would. Wonderful company and absolutely beautiful products!!!!

Stuck in customs My package was shipped but has been stuck in custums in Chicago for a week already. I have contacted Bravotti but as of yet my package is still in customs.

SCAM, STAY AWAY In process of trying to get my money back. I made a purchase on July 6th and its July 21st, still no product nor tracking number! I went on their website to send an e-mail and it won't submit stating "system error" their website also states delivery 6 to 8 business days anywhere in the country. Don't order from them, total scam!!!

Not a company I would patronize again. Slow shipping even though Items were in stock?. Bad customer service told me items were sent but no tracking and did not arrive as promised (a week late). Lack of communication. I was Shorted Items in my order but was still charged for them. Trying to get a refund is horrible. Not reliable. Not efficient. Not a good company to deal with. I could and will not recommend Bravotti to anyone. Bravotii will let you down.