Order status cancelled Placed an order today, logged into my account afterwards and the order status = "cancelled." There is an area for comments but no comments were provided. Tried talking to live agent- none available. Tried to submit a ticket- error message. A few hours later a representative contacted me to advise the cancellation status was an error and advised the product was ready to be shipped. I decided not not proceed. Company offered refund. Hoping the refund will be processed with no further issues.

The tiles are truly beautiful and… The tiles are truly beautiful and everybody compliments them! I chose the pink ones and they are slightly darker than in the pictures, but still beautiful. the shipment was super fast, they were well-packaged and didn't have any problem

We selected a tile that had to be laid… We selected a tile that had to be laid down in a pattern of several tile squares for each repetition of the pattern. They custom built the tile set to center the pattern in the actual space we had - this took several communications back forth. Once agreed they made the tile set and these then arrived here in less than a week

This tile is an exact match This tile is an exact match to our vessel sinks...what a coincidence! Can’t wait to see it all pull together. Had to order another box to finish the niches so hopefully it will be here soon!

When I ordered the sample I expected to… When I ordered the sample I expected to wait three weeks....it arrived within ten days. The only bad thing was that all of the correspondence was in Chinese. I noticed a place on the paperwork that said ‘print in English’ I think this was an accident/error. I’m glad I took a picture of the screen when I placed my sample order or I would not have had ANY WAY to contact the vendor to order. I have not placed my order yet but plan to!!!