need better packaging for shipping I ordered 3 boxes of the Multicolor Porcelain Mosaic Tiles Tiny Square tile for my backsplash. It arrived in 3 boxes, only 1 of which had a foam cushion around the 12 x 12 tiles. One of the other boxes was fine, no damaged tiles however the 3rd box's corner was damages and 8 or of the 11 12 x 12 tiles inside were damaged in some way-tile pieces off at one corner or entire 1 or 2 rows askew in that corner. I hope I ordered enough extra to compensate for the damaged tiles. Other than that the tiles are just what I wanted!

Bravotti Black Glass Gold Metal Mosaic Tile The tile is exactly as photographed, color is true. What I did not expect was the quality. Exceptional. The metal is attached to a ceramic tile for backing, other tile makers, tiles with metal are open backed. All the tiles are straight and true. Can not wait to see it on the wall. ABSOLUTELY BEAUTIFUL. Ordered, then received an email for feedback, tiles arrived before expected, came from Amazon, but I ordered direct from company, although Amazon does carry this tile. Super pleased.

Would give a zero if I could I ordered a sample. I did not receive an order confirmation or shipment notification even though I was charged and I have the receipt. I have not been able to submit a ticket on their website, got an error. I have tried chatting, no response. There is apparently no way to check on the order. I have requested a refund through Paypal.

Not a company I would patronize again. Slow shipping even though Items were in stock?. Bad customer service told me items were sent but no tracking and did not arrive as promised (a week late). Lack of communication. I was Shorted Items in my order but was still charged for them. Trying to get a refund is horrible. Not reliable. Not efficient. Not a good company to deal with. I could and will not recommend Bravotti to anyone. Bravotii will let you down.

The tiles are truly beautiful and… The tiles are truly beautiful and everybody compliments them! I chose the pink ones and they are slightly darker than in the pictures, but still beautiful. the shipment was super fast, they were well-packaged and didn't have any problem