Brandi Prosser
GBThis tile is an exact match This tile is an exact match to our vessel sinks...what a coincidence! Can’t wait to see it all pull together. Had to order another box to finish the niches so hopefully it will be here soon!
G
GBNot a company I would patronize again. Slow shipping even though Items were in stock?. Bad customer service told me items were sent but no tracking and did not arrive as promised (a week late). Lack of communication. I was Shorted Items in my order but was still charged for them. Trying to get a refund is horrible. Not reliable. Not efficient. Not a good company to deal with. I could and will not recommend Bravotti to anyone. Bravotii will let you down.
Customer
GBneed better packaging for shipping I ordered 3 boxes of the Multicolor Porcelain Mosaic Tiles Tiny Square tile for my backsplash. It arrived in 3 boxes, only 1 of which had a foam cushion around the 12 x 12 tiles. One of the other boxes was fine, no damaged tiles however the 3rd box's corner was damages and 8 or of the 11 12 x 12 tiles inside were damaged in some way-tile pieces off at one corner or entire 1 or 2 rows askew in that corner. I hope I ordered enough extra to compensate for the damaged tiles. Other than that the tiles are just what I wanted!
Lorraine K
GBWould give a zero if I could I ordered a sample. I did not receive an order confirmation or shipment notification even though I was charged and I have the receipt. I have not been able to submit a ticket on their website, got an error. I have tried chatting, no response. There is apparently no way to check on the order. I have requested a refund through Paypal.
Nancy Condon
GBCustomer service was excellent Customer service was excellent. I had several questions and they were Answered promptly.delivery was super quick. The tiles are beautiful just like the photo. Haven’t been installed yet so can’t comment further