Customer service was excellent Customer service was excellent. I had several questions and they were Answered promptly.delivery was super quick. The tiles are beautiful just like the photo. Haven’t been installed yet so can’t comment further

We selected a tile that had to be laid… We selected a tile that had to be laid down in a pattern of several tile squares for each repetition of the pattern. They custom built the tile set to center the pattern in the actual space we had - this took several communications back forth. Once agreed they made the tile set and these then arrived here in less than a week

The quality of the tile was good and… The quality of the tile was good and resulted in a nice finished job. The product was 12" x 12" sheets of small mosaic tiles probably about 1/4" square each. Some sheets had tiles that fell out during shipment but not so many as it presented a problem. One challenge I had was finding borders. I looked for pencils that were of approximate thickness but it was difficult to find anything. If Bravotti would have offered them I would have included in my order. However, the tiles look really good installed and grouted.

need better packaging for shipping I ordered 3 boxes of the Multicolor Porcelain Mosaic Tiles Tiny Square tile for my backsplash. It arrived in 3 boxes, only 1 of which had a foam cushion around the 12 x 12 tiles. One of the other boxes was fine, no damaged tiles however the 3rd box's corner was damages and 8 or of the 11 12 x 12 tiles inside were damaged in some way-tile pieces off at one corner or entire 1 or 2 rows askew in that corner. I hope I ordered enough extra to compensate for the damaged tiles. Other than that the tiles are just what I wanted!

Stuck in customs My package was shipped but has been stuck in custums in Chicago for a week already. I have contacted Bravotti but as of yet my package is still in customs.