sales team knowledge of product Purchased Italian tile which is a great quality product for entryway (12x24" tile and mosaic tile 1x3" for edges). I'd spoke with sales team numerous times about having a random pattern for the mosaic tiles and it was never mentioned that if the factory didn't provide laminated backed mosaic's in a random pattern (which factory doesn't do), they basically wouldn't do the install (which factory doesn't do), as it takes a lot longer to do them individually. I learned of all this the day the installer (very nice, knowledgeable guy) showed up to do the install, which I ultimately had to cancel.

Excellent workmanship The "artist" doing our tiling was very professional, the result exceeded our expectation. The only glitches were from the warehouse, where some of our order didn't get sent with the rest of our materials. This caused a 1 day delay in finishing the job.

Excellent!! Even before we walked into Migala that afternoon, we knew we were making a wonderful decision. After speaking to Phyllis about the different colors and samples, we decided on Karistan. We love the carpet and can't wait to do the next room.

Bad experience Salesman very nice, but between the scheduler and installer, this has been a horrible experience! Was told installer would be here between 8:30 and 9:00 am. Never showed up until after 12:30 pm. I made several calls during this time, getting several reasons why they weren't here. When they finally showed up, lead installer read his plans wrong, was rude, and they left me with a huge mess! Then were leaving without moving my furniture back. On the lower level, they didn't bother putting my things back at all. Very poor communication from scheduler and none from installer. I took a day off work, missed a scheduled appointment. Not sure I would use Migala again and would not recommend them to others.

Service We just started our remodeling project and had many many ideas but not a good timeline. They were excellent in working within our budget and flexible in our multiple changes. We were given options within our budget. We never felt rushed or pushed. They delivered as promised. I would highly recommend them.