Bill and Linda Hallack
GBMy problem was not with Migala but … My problem was not with Migala but stainmaster. I purchased a carpet in 2015 and by 2017 it looked 10 years old. InVista took forever to decide to replace it and then ordered the wrong color which delayed installation another month. Finally got another carpet installed and Migala was awesome.
Laurie Baker
GBExcellent!! Even before we walked into Migala that afternoon, we knew we were making a wonderful decision. After speaking to Phyllis about the different colors and samples, we decided on Karistan. We love the carpet and can't wait to do the next room.
Matthew Searles
GBWhat an excellent experience What an excellent experience dealing with Migala! My sales representative Emily Haase treated us like family and was there to answer any questions we had. She made us feel more than just a sale but rather a friend that she wanted to make sure purchased exactly what we needed. We are very happy with our experience with Migala and would without a doubt recommend Migala for all your flooring needs!!
David Shires
GBMultiple Issues - still not taken care Multiple Issues - We had carpet installed in 10 rooms in an office building. 1) the 2 guys that did the work, were very professional and busted their butts. But they were understaffed for the job. They said there was supposed to be 2 more people with them but that never happened. When I complained 3x to the sales office the VP finally called me and said they would be back on schedule by the end of that day. 2 days later we were still not on track. 2) I can see seams in most of the rooms including my office and my conference room which are the areas I use the most. I have voiced my concerns about this and still no response. 3) I like the carpet and the 2 installers worked very hard. Kudos to them. My issue is with planning and then the VP blowing smoke and never following thru with this project that was supposed to be done in just a little over 2 days. It ended up taking 4 days and I had 12 employees that could not work for part of that. Management is at fault on this one.
Lisa Harden
GBExcellent product and service. I've had no issues or concerns with Migala. I had to change my installation date twice and it wasn't a problem. I am getting ready to order the "second phase" of carpeting to be installed in the basement and I can't wait to see how great it looks! Claire was an excellent sales/service associate. Highly recommend Migala.