My problem was not with Migala but … My problem was not with Migala but stainmaster. I purchased a carpet in 2015 and by 2017 it looked 10 years old. InVista took forever to decide to replace it and then ordered the wrong color which delayed installation another month. Finally got another carpet installed and Migala was awesome.

Bad experience Salesman very nice, but between the scheduler and installer, this has been a horrible experience! Was told installer would be here between 8:30 and 9:00 am. Never showed up until after 12:30 pm. I made several calls during this time, getting several reasons why they weren't here. When they finally showed up, lead installer read his plans wrong, was rude, and they left me with a huge mess! Then were leaving without moving my furniture back. On the lower level, they didn't bother putting my things back at all. Very poor communication from scheduler and none from installer. I took a day off work, missed a scheduled appointment. Not sure I would use Migala again and would not recommend them to others.

sales team knowledge of product Purchased Italian tile which is a great quality product for entryway (12x24" tile and mosaic tile 1x3" for edges). I'd spoke with sales team numerous times about having a random pattern for the mosaic tiles and it was never mentioned that if the factory didn't provide laminated backed mosaic's in a random pattern (which factory doesn't do), they basically wouldn't do the install (which factory doesn't do), as it takes a lot longer to do them individually. I learned of all this the day the installer (very nice, knowledgeable guy) showed up to do the install, which I ultimately had to cancel.

Excellent product and service. I've had no issues or concerns with Migala. I had to change my installation date twice and it wasn't a problem. I am getting ready to order the "second phase" of carpeting to be installed in the basement and I can't wait to see how great it looks! Claire was an excellent sales/service associate. Highly recommend Migala.

Great experience with Migala Carpet One Working with Migala Carpet One has been a pleasure. I have found the personel at the Portage location to be friendly and very helpful. Aside from having to wait longer than expected to get a date for my carpet to be installed, everything went smoothly. The installers did a excellent job and were courteous and careful when moving our belongings.