Two cancellations and no deliverables I have now had two designers cancel on me, the latest after waiting a month and just got a cancellation notice a week before the project was due. Really disappointing experience. Absolutely nothing delivered to-date.

So happy I discovered Havenly My experience with Havenly has been wonderful! Christina N is a joy to work with. She has an excellent eye, a knack for picking up on your personal style, and is endlessly patient. Thank you for being so generous with your genius, Christina!

DO NOT order a Sauna from Havenly DO NOT order a Sauna from Havenly. We did and we regret it greatly. The sauna kit got run over by a semi and they would not let us return it. We never got what we ordered and they did not help us out making sure we did. Definitely a buyer beware situation! They are a horrible company. The reply from Havenly is ridiculous, we spoke to them over 20 times it was like a part time job… do not order from them they don’t care if you get a damaged sauna… go with someone else.. anyone else!

Do not order furniture through them We were told to order as many things through Havenly as we could by our designer (they get a commission on them) because Havenly would track the shipping and manage the orders and delivery for us. This was a huge lie. We ordered over $3000 worth of furniture from Pottery Barn through the Havenly website, and the furniture just randomly showed up one day without any warning to us whatsoever. What's worse, is there was no way to select the white glove delivery service that Pottery Barn typically offers with big furniture pieces during the Havenly check out process. So we were stuck with having to move furniture up 4 flights of stairs by ourselves, unpacking the 8+ huge boxes, assembling the furniture, and disposing of the packing material. It was a huge pain and there is NO benefit for the customer to order things through Havenly, except that you don't have to enter your credit card information at more than one website. I tried reaching out to customer service at Havenly and their phone number just tells you to send an email. It's been over 24 hours since I sent an email and have not gotten any response yet. We are so disappointed with this service and it really ruined our overall experience with Havenly. If you use them, beware, and do not order furniture through them because it is not the same and you don't get any order updates!

I am furnishing a home long distance-… I am furnishing a home long distance- wan dipietro was a great designer- accessible,respectful,thoughtful- in tune with my vision. She was on time for all zoom appointments and communicated easily thru the havenly site. I have received 1/3 of my furnishes to date- all going smoothly- the rest won’t be in for a month- only downside!