Larae Krautheim
GBI only gave them one star because… I only gave them one star because that’s the only way you can write a review. I would not recommend this company to anybody. Their security systems are great however I had a stroke in November I contacted them they said to call them back so I called them back in March, they said I needed to have a doctors note or something showing I was unable to pay my bill so my doctor wrote a letter stating because of medical reasons I wasn’t able to work therefore unable to pay my bill. After emailing them the letter they stated they could not cancel my services. They could only freeze them for six months after six months I would have to continue my monthly payments , I don’t know about anybody else but when someone can have a stroke can no longer walk can no longer work and they will not cancel services that’s wrong.
Nicole Flores
GBCan't live without it! AMP is by far one of the best investments that I have made for my home. On top of the security aspect, it makes things so much more convenient. I love being able to lock my door from anywhere with the click of a button, and I especially love creating little routines for it to execute (i.e turn off the lights and AC when I leave home).
Tammy
GBThey basically hold you hostage in your… They basically hold you hostage in your contract. Make sure everyone reads the fine print and be sure to remember after your LONG 5 year contract that you have to submit in writing 30 days prior to your end date that you wish to cancel your contract otherwise they will auto renew the WHOLE contract for another 5 years and you cannot get out of it! Absolutely ridiculous!!!!!
David R Valdes
GBI would leave a zero rating if I could. I would leave a zero rating if I could. High pressure sales, salesperson uses words to make you think you are getting a good deal, when it's obviously overpriced for the service. When the subscription is over after 5 years, they auto renew it without giving a heads up about continuing charges. Horrible service, cameras always going out, having to restart it, by that time what you were hoping to see is gone. Total scam!
Darlene Forsythe
GBTerrible company to do business with Terrible company to do business with. Will not work with you at all. A lot of fine print that is easy to miss. There are many more services less costly. Even though your contract is set to expire they still require a written letter or they will automatically renew. Run, DON’T WALK from this company. You have been forewarned. Two relatives learned the hardway