Darlene Forsythe
GBTerrible company to do business with Terrible company to do business with. Will not work with you at all. A lot of fine print that is easy to miss. There are many more services less costly. Even though your contract is set to expire they still require a written letter or they will automatically renew. Run, DON’T WALK from this company. You have been forewarned. Two relatives learned the hardway
Kathie Martinez
GBthis company is no good the camers… this company is no good the camers quite working they stop recording the door lock system is crappy then they want you to pay to go out and fix the issues its not worth going threw this company
Nichole Christiansen-Carter
GBNo stars is a more accurate rating No stars is a more accurate rating. Very deceptive salesman and contracts. 5 year price lock isn’t actually guaranteed and can increase due to a whole list of things in the company’s control. Control panel makes a terrible high pitched screeching sound that can cause hearing damage. However, you can get out of your 5 year (price guaranteed but not really) contract by pay over $1800. The solution to the sound the control panel makes is to turn the volume down. So if there is a break-in, what’s the point of even having a security system? Agents are well trained to talk you in circles. Choose another company for your needs.
Larae Krautheim
GBI only gave them one star because… I only gave them one star because that’s the only way you can write a review. I would not recommend this company to anybody. Their security systems are great however I had a stroke in November I contacted them they said to call them back so I called them back in March, they said I needed to have a doctors note or something showing I was unable to pay my bill so my doctor wrote a letter stating because of medical reasons I wasn’t able to work therefore unable to pay my bill. After emailing them the letter they stated they could not cancel my services. They could only freeze them for six months after six months I would have to continue my monthly payments , I don’t know about anybody else but when someone can have a stroke can no longer walk can no longer work and they will not cancel services that’s wrong.
Joelynn
GBLove my Amp Smart door locks Love my Amp Smart door locks. Just hired a dog walker and the tech support people were able to help me add a code to my door that works just for them at specific times on certain days. I love not having to get a spare key made. Thanks for the help and for making it so easy. Love it!!