Plant arrived with dead leaves. Horrible Customer service. Company spend time grooming reviews and trust ratings. Plant leaves completely dead upon arrival, and monstera arrived half the size as seen on website or reviews. When I reached out to customer service, they claimed it was normal for plants to come in the condition they came in and that I was buying the monstera by pot size than plant size. In addition the their website would not let me attach photos in reviews. Seems like they spend time and money grooming their reviews on site and on Trustpilot as well as BBB. Really disappointed with this company. DO NOT ORDER your plants from here.

The 3 azaleas were packed in ONE oblong… The 3 azaleas were packed in ONE oblong cardboard box. They stacked them on top of another causing damage and broken branches. To add insult to injury, all three bushes were very poor specimens. Most nurseries would never put them on a shelf as customers might just disappear in despair. The photos on their website did not resemble the delivered plants. Sorry to say that I was very disappointed.

Satisfied! This is the third time I've used BrighterBlooms and I have never had an issue, other than a plum tree I ordered got declined because they found out my state wouldn't let me have it. All my orders have either arrived on time or before planned. I found their prices fair and the convenience of online ordering just puts the cherry on the pie, as it were.

Very nice, healthy trees. I just received my order of 2 hybrid dogwood trees. For some reason, FedEx decided to keep them for an extra day but they arrived in great condition -- undoubtedly because they were so well packaged. Since I'm still undecided on where I'm going to plant them I decided to re-pot them for now. That way I can keep them close to a water source and care for them better until I put them in the ground. These are healthy, robust trees so I'm confident they're going to thrive.

Above expectations We had some questions about plant care. They were very easy to contact, spent time reviewing our photos and gave great advice. They went well above expectations to help us with a plant order that went slightly awry. They really did more than necessary, and we appreciated it very much. We had no prior experience with this nursery but would order from them again.