They made it right Long story short I bought a tree and it died. However, they did reach out to me and they did resend me the tree they had in stock and refunded the difference in price of trees (this ones slightly shorter, but I don't care about that). I have several trees that came from them including a blue star juniper, weeping peach, and wisteria tree just to name few. They are all thriving and have been bought over years.

Very nice, healthy trees. I just received my order of 2 hybrid dogwood trees. For some reason, FedEx decided to keep them for an extra day but they arrived in great condition -- undoubtedly because they were so well packaged. Since I'm still undecided on where I'm going to plant them I decided to re-pot them for now. That way I can keep them close to a water source and care for them better until I put them in the ground. These are healthy, robust trees so I'm confident they're going to thrive.

Satisfied! This is the third time I've used BrighterBlooms and I have never had an issue, other than a plum tree I ordered got declined because they found out my state wouldn't let me have it. All my orders have either arrived on time or before planned. I found their prices fair and the convenience of online ordering just puts the cherry on the pie, as it were.

I should have added the shipping… I should have added the shipping insurance. My plants arrived in beatten up open boxes. The Fed Ex driver held them together. The plants are shipped with the root ball in a plastic bags. I immediately planted them in pots used some Thrive and am hoping for the best. They are 5 gallon Wax Myrtles which are pretty resistant pants. For the almost $400 dollars spent for 6 plants....I expected better. I live in a rural area and am at the mercy of mail order businesses. Everyone seems to have an excuse for mediocre service during the pandemic. Especially shipping services.

Pleased AS always brighter blooms delivers promptly and supplies great quality trees. Both apple trees arrived unharmed with beautiful leaves and ample root ball. planted several weeks ago and they are thriving.